Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 30 results

Positive partnering with Community Foundation for Surrey

Surrey County Council has worked in creative and proactive ways to develop a strong partnership with the Community Foundation for Surrey (CFS) to ensure resources are used in the best way, duplication is avoided, respective strengths are utilised and ultimately benefits for Surrey’s communities are maximised.

Upholding Human Rights: Promoting the vote for adults with learning disabilities.

Social workers in Bradford are taking part in the Promote the Vote campaign in the run up to local and mayoral elections on May 6th.

Bournemouth, Christchurch and Poole CP Council Equality Action Commission Group

An example of a council led cross party and joint community stakeholder group aimed at improving the way the council works with and supports Black Asian and Minority Ethnic individuals and communities in its area.

Walsall Council's experience of cumulative Equality Impact Assessment

An example of how a council significantly improved its equality impact assessment processes.

Community action

'Permission to Smile' campaign to boost friendliness

A Birmingham-wide campaign, backed by 154 local organisations and with strong city council support, is encouraging friendliness and rekindling community street-by-street, helping to address social isolation and reduce the call on public services.

'My Neighbourhood’ – delivering innovative locality-based services addressing residents and their social needs

Improving the quality of life of residents within specific neighbourhoods in the Harrogate District.

Birmingham City Council: moving from 19 providers to one integrated service

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

Armed Forces Covenant Implementation - City of York

The Integrated Referral Model (IRM) identifies benefits of asking the armed forces question to recipients of adult social care.  This provides identification of the armed forces community and provision of data.   It enables financial savings, provides better social outcomes and compliance with the AF Covenant and Care Act.

Babies of the Borough – using behavioural insights to reduce anti-social behaviour

The Royal Borough of Greenwich used behavioural insights to on the streets of Woolwich following the London riots of 2011.

Efficiency and income generation

New models of service delivery and creative councils

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

Efficiency and income generation